Businesses have evolved in a big way from being local to now offering products and services worldwide. Globalization has changed the way businesses function. Logistics industry has been greatly impacted by this change. The in-house supply chain has graduated to outsourced process, creating a demand for exclusive logistics services.

In the early days, these transit processes were managed manually or were partially computerized. Today, these processes are much simpler, thanks to technological advancement. Many IT consulting companies have comprehended the need to fine tune these processes and developed smart and comprehensive logistics software solutions for logistics vendors in India and worldwide. These solutions have changed the way logistics companies function and have impacted their revenues in a big way.

Being web-based, these software offers a lot of ease of functioning. Right from NVOCC, logistics accounting to freight forwarding software, logistics companies can manage not only the inventory but also the documents, tariffs, vendors and their contracts, non-vessel operating common carriers, their details, receivables and payables, etc.

Here are a few ways in which technology has impacted the logistics industry –

Efficient Operations

Technological applications like logistics software solutions and other such modules like port and liner agency software etc. have simplified the processes. Most of this software are web-based and offer centralized and secured data management. The user security feature offers secured and easy access to the system from multiple points. Accurate and precise workflows in few clicks eases up the process and optimizes the operational efficiency, thereby minimizing the costs and boosting the revenues.

Easy Tracking

Inventory tracking and management is one of the most challenging part of the logistics industry, especially when it is in transit. With conventional ways, the job becomes even tougher. However, with novel technological applications integrated with Logistics ERP software, inventory management and tracking has become much more simpler and easy. The bar coding and radio frequency identity systems allow the goods to be tracked in easier and fasted way at every stage even when they are on the move without any hassle.

Better CRM Management

CRM is the crucial aspect of any business and logistics industry is no different. The integrated logistics software provides customer profiling interface with all the details of the customer, including credit terms and risks, tariff based on varied parameters, sales calls and follow ups, quotes, service and grievances, and many more. The comprehensive application makes it easy to track and manage customer service data.

Technology has certainly benefited logistics industry in many ways. Internet, intranet coupled with integrated logistics systems are helping logistics companies in maximizing their profits and improvise on their customer service.